Contact Us

Got a question about a sweepstakes casino, spotted something on cfaia.org that needs updating, or just want to tell us we missed a new site? This page explains the best way to reach us and what we can actually help with.

What we can help with

Social Casinos is an independent research and comparison site covering sweepstakes and social casinos in the {{ COUNTRY }} market. We're happy to hear from readers on topics like:

• Corrections to a review — for example, if a welcome offer, eligible-state list, or redemption threshold has changed since we last checked it
• Suggestions for sweepstakes casinos we haven't covered yet
• General questions about how the sweepstakes model works, including Gold Coins, Sweepstakes Coins, and prize redemption
• Feedback on the site itself — broken links, unclear content, or anything that reads confusingly

What we can't help with

A few things sit outside what an independent comparison site can do, and it's worth knowing this before you reach out:

• Account issues. We don't operate any of the platforms listed here, so we can't access your account, verify your identity, process a redemption, or resolve a login problem. Those requests need to go directly to the operator's own support team, usually reachable through the help section inside their site or app.
• Legal advice. We can explain how the sweepstakes model generally works, but we can't tell you whether a specific platform is permitted to operate in your state, or confirm your personal eligibility. Rules vary by state, change over time, and depend on details we don't have visibility into. If you're unsure, check the operator's own terms and, where relevant, your state's current guidance.
• Payment disputes. Questions about a specific deposit, coin package purchase, or redemption delay belong with the platform involved — they hold the account records and verification history needed to look into it.

Before you get in touch, it may already be answered

Many of the questions we receive are covered elsewhere on the site:

• Curious how the whole model works, including no-purchase-necessary entry and how Sweepstakes Coins differ from Gold Coins? Our About Us page explains our approach and what sweepstakes casinos are, in plain terms.
• Concerned about play habits, spending, or where to find support tools? Visit our Responsible Gambling page for guidance and resources.
• Need the detail on how our reviews, ratings, and rankings are put together, including our commercial relationships? That's covered in our Terms and Conditions.

How we can be reached

For editorial queries, corrections, or general feedback about cfaia.org, use the contact details provided elsewhere on this site. We aim to review every message, though as a small independent team we can't guarantee a specific response time, and we don't offer live support for account or platform-related issues — those always sit with the operator you signed up with.

A note on what this site is — and isn't

Social Casinos doesn't operate any sweepstakes or social casino, take deposits, or process redemptions. We research publicly available information — welcome offers, state eligibility, game libraries, and redemption terms — and present it so readers can compare platforms before deciding where to sign up. Offers, eligible states, and terms change frequently, so always confirm current details directly with the operator before you play, especially around minimum age (commonly 18, though some operators require 21), eligible states, and redemption requirements.

If you're reaching out about a specific listing on this site, mentioning the platform name and what you noticed helps us look into it faster — whether that's an outdated bonus figure, a state restriction that's changed, or a link that needs fixing.